FAQ
Ordering times
We require functions to be booked and confirmed two (2) working days in advance of your function date so that we can ensure your catering needs can be delivered as per your request.
How to order
We have developed this web-based online order system specifically for Microsoft. Once your catering form has been submitted you will receive a confirmation, by e-mail, outlining your selection and function costing.
Just follow these easy steps:
- Enter your details on the form
- Create your menu selection and specify any special requests
- Preview, then send your request
Alcohol
Please discuss your beverage requirements with your Manager to determine the cost and the service style of all alcoholic beverages. An additional quote will then be forwarded to you prior to the event.
Hireage
Your Manager will provide a quote for any additional hire costs required for your function and this, once again, will be forwarded to you prior to the event.
Function flexibility
We enjoy any opportunity to think "outside the whisk" and request that you liaise with your Manager for any events that fall outside the confines of Microsoft Catering Function Selector. We look forward to providing each and every client with an individual function, tailored to suit your needs.
Cancellations
All cancellations must be received by email 24 hours before the day of the function to the Catering Manager, quoting your order ID number and the date of the function. Please be aware that a 20% fee may be charged if the required notice is not given. Cancellations for weekend or Monday functions must be received, by email, by 9.00am Friday morning.
Labour Charges
Our business hours are 7am to 5pm, Monday to Friday, term time only. Any event held outside this time frame will incur additional labour charges. If wait staff are required for functions, we will provide an additional quote for labour charges. There is a minimum three hours shift for wait staff and 4 hours per chef. Functions other than drop offs will usually incur labour charges.
